How to send a reminder invoice for an unpaid invoice?
This article is meant for OP Light Entrepreneur users with Business ID.
You can send your customer a reminder invoice if your customer has not paid their invoice by the due date and three business days have passed since the due date.
Please note that you can send a reminder invoice when three business days have passed since the due date. Primarily always contact the customer to check whether the invoice has been paid on time.
You can make a reminder invoice in your account as follows:
- Log in and visit the "Events" section
- Select the overdue invoice with the option "send reminder invoice"
- Click on this option to send a reminder immediately to your customer
After sending a reminder invoice, contact the customer and advise them to pay it as soon as possible. Once the reminder has been paid, the original invoice can be ignored.
Also, before sending a reminder, always check that the recipient details on the invoice are correct. If you find an error in the details, please contact our customer service chat.