How to send a reminder invoice for an unpaid invoice?

This article is meant for OP Light Entrepreneur users with Business ID.

You can send your customer a reminder invoice if your customer has not paid their invoice by the due date and three business days have passed since the due date.

Please note that you can send a reminder invoice when three business days have passed since the due date. Primarily always contact the customer to check whether the invoice has been paid on time.

You can make a reminder invoice in your account as follows:

  1. Log in and visit the "Events" section
  2. Select the overdue invoice with the option "send reminder invoice"
  3. Click on this option to send a reminder immediately to your customer

After sending a reminder invoice, contact the customer and advise them to pay it as soon as possible. Once the reminder has been paid, the original invoice can be ignored.

Also, before sending a reminder, always check that the recipient details on the invoice are correct. If you find an error in the details, please contact our customer service chat.

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